Project Coordinator with strong expertise in content strategy, media communication, and project coordination. Experienced in crafting impactful visual content and managing campaigns that elevate brand presence and engagement.
Experience
Content Specialist, Freelance - Bekasi
2018 - Present
Coordinated multiple photography, event documentation, and social media campaigns aligned with client objectives.
Managed cross-platform content strategies that boosted engagement and visibility.
Supported event execution by liaising with vendors and ensuring smooth onsite operations.
Communication Specialist, Multi Harapan Utama - Jakarta
February 2024 - June 2025
Composed and distributed press releases, strengthening corporate media visibility.
Documented corporate events and produced multimedia content for internal and external platforms.
Created visual assets and merchandise to support branding and event initiatives.
Community Customer Service, PT Shopee International Indonesia - Jakarta
February 2022 - April 2022
Managed customer inquiries across social media channels using Salesforce, ensuring timely and accurate responses.
Tracked, categorized, and escalated cases within Salesforce to maintain service efficiency and customer satisfaction.
Engaged with the online community to resolve issues, provide product guidance, and strengthen brand trust.
Education
Bachelor of Sociology, Brawijaya University - Malang, Indonesia
2013 - 2018
Focus: Social research, community development, media analysis.
Participated in photography club and held leadership roles in student organizations.